Fraud Intern
Fraud Operations
Intern
Who are we
We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.
We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.
These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.
Our values
We are remarkable: Have fun, be creative and celebrate great moments!
We are accessible: Communicate honestly and support each other
We are adaptable: Learn, adapt, and pivot. That's who we are!
Life at Tiqets
What you will do
As a Fraud Operations Intern, you will be part of the Tiqets Finance team. Together with the Fraud Manager, you are responsible for creating all sorts of business analysis. You are result driven, ambitious and like getting things done as quickly as possible, in a smart and accurate way.
About the Role:
Handling a variety of administrative tasks, including compiling and organizing key documents
Managing communication with financial institutions (such as banks) and maintaining professional correspondence
Serving as a point of contact for clients, ensuring timely and accurate responses to their requests
Maintaining a high level of attention to detail when processing information and handling financial data
Working across multiple systems — including Adyen, PayPal, and various internal customer platforms — to support daily operations
Monitoring and managing chargeback cases, ensuring proper documentation and follow-up
Overseeing the daily inbox, prioritizing and addressing incoming requests efficiently
Collaborating closely with the Support team, assisting with inquiries and resolving issues
About you:
You should be currently enrolled in a Bachelor's or Master's program (Business Administration or general studies) and remain so for the duration of the internship. Unfortunately, if you have already graduated, we cannot proceed
You are available to start on February 15th or March 1st
Detail-oriented with strong organizational skills
Fluent in English; any additional language is considered a plus
Attention to detail and a desire to continually learn and share knowledge
Productive in a high-pressure environment, maintaining quality and efficiency
Professional, credible, and committed to delivering high standards of work
Can do attitude
Performing ad-hoc tasks
Available for minimum 6 months
Living in the Netherlands
Perks and benefits at Tiqets
Vibrant, dynamic, international working environment
Plenty of responsibility, and an opportunity to work and learn from the best in the field
Internship and travel allowance
Bright, welcoming office located in Amsterdam, 5 minutes on foot from Amstel station
Friday drinks and parties to celebrate our accomplishments
Sports activities: free gym, running sessions, boot-camp, football, climbing, yoga and more
Biweekly show-and-tell sessions with useful presentations from various team members, pizza and beer included
20% personal Tiqets discount code for all of our products
Opportunity to make an impact in a fast-growing tech scale-up
Daily fresh lunch buffet provided by Join Program
Hybrid working model