Lead Product Designer

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Lead Product Designer to join our mission to bring the world more ways to culture!

Full-time · Amsterdam

Who are we?

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

If you want to join our team, working as a Lead Product Designer, send us your CV. We might be looking for YOU!

Our values

We are remarkable: Have fun, be creative, and celebrate great moments!
We are accessible: Communicate honestly and support each other
We are adaptable: Learn, adapt, and pivot. That's who we are!

Life at Tiqets

What you will do

As a Lead Product Designer, you’ll be the driving force behind our design efforts in the product teams. Your primary responsibility is to lead and guide the design team and shape the overall design strategy and process. You'll work with the product teams to identify new opportunities and to provide guidance to the designers in those teams. You’ll lead by example, so while you'll spend most of your time on management and strategy, we expect you to contribute hands-on when needed. In this role you'll make a significant impact, aligning our design efforts with our objectives. If you're passionate about design and ready to lead a talented team, this is the job for you!

Responsibilities

Lead and oversee the user experience of our products from ideation to launch in collaboration with the product teams and the designers.
Manage and guide a team of four product designers to consistently deliver valuable and viable solutions and help them grow. Build a culture of design excellence.
Turn high-level, conceptual ideas into useful and valuable solutions for our customers. Design customer journeys and experiences that are simple and elegant.
Take a hypothesis-driven and pragmatic approach, making sure assumptions are validated as efficiently as possible.
Improve and implement design processes and tools to speed up and simplify workflow.
Maintain consistency and quality in designs across our platforms.

Qualifications

7+ years of experience in Product Design across a variety of platforms and devices working collaboratively with product managers, developers, and content teams
Including 3+ years of experience leading design teams, ideally in start/scale-up environments
Hands-on approach, with a strong understanding of UX best practices
Experience presenting ideas and work to product teams and business leaders, clearly articulating the goals and concepts
Experience executing user research and utilizing quantitative data for ideation and design decisions
Experience managing and maintaining design systems across multiple platforms
A strong design portfolio with web or mobile projects, demonstrating design thinking and creative problem-solving

Apply now

Perks & Benefits at Tiqets

Energetic and international work environment
Bright, welcoming office located in the center of Amsterdam
Tiqets learning academy: skill lab, group & individual learning
Annual company getaway to an undisclosed location
Visa Sponsorship if applicable
Daily fresh lunch buffet provided by Join Programs
Sports activities: free gym, running sessions, boot-camp, football, climbing and more
Fun, sociable company events in and out of the office
20% employee discount code to explore great museums/venues worldwide
Pension contribution and travel compensation
Mental health support through our partnership with OpenUp