Product Manager

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Product Manager

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Product Manager to join our mission to bring the world more ways to culture!

Full-time · Amsterdam

Who are we?

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

Our values

  • We are remarkable: Have fun, be creative and celebrate great moments!

  • We are accessible: Communicate honestly and support each other

  • We are adaptable: Learn, adapt, and pivot. That's who we are!

What you will do

As a Product Manager for Supplier Tooling and Onboarding, you will play a key role in developing new technology to accelerate and enhance our supply onboarding and supply curation processes using AI. You will focus on building intuitive tools that enable suppliers to manage their inventory efficiently and seamlessly.

Working closely with business stakeholders, you will identify and prioritise high-impact opportunities while ensuring timely delivery.

You will drive improvements to our curation and ingestion pipelines, onboard new sources of supply, and ensure they are normalised to the Tiqets data structure. In this role, you will lead a team of developers and collaborate closely with business stakeholders, data scientists and operational teams to deliver solutions that meet supplier needs and contribute to key business outcomes.

Responsibilities

  • Continuously seek and identify opportunities to enhance our supplier tooling

  • Liaise with business stakeholders to assess new sources of supply

  • Improve the Tiqets supply curation pipeline and provide advice to our supply and merchandising teams, ensuring seamless experience at scale

  • Lead a cross-functional team and define its objectives and key results. Work with your team to meet the objectives, remove obstacles from their way and keep them motivated and engaged

  • Oversee strategic projects from their definition through rollout to success measurement, ensuring timely and effective delivery

  • Monitor supply quality and address issues proactively with your team to resolve them systemically, boosting sales and revenue for Tiqets and its suppliers.

Requirements

  • 4+ years of experience leading development teams, with experience working on B2B products. Familiarity with the travel experiences ecosystem is a plus.

  • Passion for utilizing AI in solutions. You actively stay up to date with emerging technologies and are comfortable getting hands-on to explore new opportunities.

  • Solid technical understanding of APIs, web applications, and related technologies, enabling effective communication with engineering teams.

  • Strong product and project management skills, including planning, prioritisation, and time management.

  • Excellent analytical skills with the ability to derive insights from multiple data sources, paired with a strong problem-solving mindset.

  • Excellent communication and stakeholder management skills.

  • Ability to collaborate effectively with cross-functional teams and external partners.

  • Living in the Netherlands

    📍This is a hybrid role working 2-3 per week at our HQ in Amsterdam

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Perks & Benefits at Tiqets

  • Energetic, international work environment

  • Bright, welcoming office located in the centre of Amsterdam

  • Tiqets learning academy: skill lab, group & individual learning

  • Mental health support through our partnership with OpenUp

  • Daily fresh lunch buffet provided by Join Programs 

  • Sports activities: free gym, running sessions, boot-camp, football, climbing and more

  • Fun, sociable company events in and out of the office

  • 20% employee discount code to explore great museums/venues worldwide

  • Pension contribution and travel compensation

Tiqets is an innovative ticketing platform that is revolutionizing the way visitors discover, buy and use tickets for museums, shows and attractions.
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